SHIPPING & RETURNS
Shipping & Return Policy
FPV LTD is committed to deliver your order with good quality packaging within given time frame. We ship throughout the week, except Sunday & Public holidays. To ensure that your order reaches you in good condition, in the shortest span of time, we ship through reputed courier agencies only. If there is no courier service available in your area, we will ship your items via Government Registered Bookpost or Speedpost.
Orders are dispatched within 2 working days or as per the delivery date specified by you at the time of placing the order. Most orders are delivered within 7 to 8 working days. Delivery of all orders will be duly done to the address as mentioned by you at the time of placing the order.
In case if we are unable to deliver the product through courier then we deliver it through India Post.
Any delay caused by courier company or India post is not our responsibility.
If reverse pickup has been arranged for defective/damaged products, after receiving the products back refund/replacement can be initiated.
For reverse Pickup, Shipping Label of courier will be sent to customer email id and Label should be pasted on the box with original packing.
Return & Exchange Policy
If product is defective, damaged or broken, contact us with in 48 hours of delivery otherwise no claims will be entertained.
If Product is not working, contact us with the testing proof of the product received from us, without testing proof no claims will be entertained.
Returns and warranty, if any , have been mentioned with particular products in product information page.
We accept returns in case of wrong product delivery with original packing with in 2 days.
Once order is confirmed, no cancellation will be entertained.
If order is prepaid and customer did not accept, receive or collect the courier or return the courier then shipping charges and return charges will be deducted from the prepaid amount and rest will be refunded back after evaluating the issue.
If order is cancelled by our end for any reason, we will refund the full amount back to you with in 5 working days.